F A Q Services

Worldindia.com Services India

We specialize in Virtual Web Hosting which means that you can find a home for your web site on our web servers and establish a presence on the internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not suggest that you are renting web space, and, since email can be addressed to your domain (eg. www.yourname.com ) you will not have to announce a new email address if you change Internet providers.

Yes we do offer web page design services, we will gladly to take up your designing. For more information, contact the sales department, with your requirement.

9:30am to 6:30pm (Indian Standard Time) six days per week. Emergency support is available 24 hours per day for emergencies only.

The only minimum periods for each account are the minimum periods for which each account type is available. Most accounts may be purchased on a month-to-month basis.

We accept Visa, Mastercard, HDFC online banking and cheques drawn on Indian banks and cash.

Probably, please contact us and describe your organization and your requirements. Be sure to include the country where you are located and if in the India if you are a registered non-profit.

You do. You, or the person you specify when you sign up, will be listed as the administrative and billing contact on your domain and will retain full control over it at all times.

If you are registering a .com, .net, or .org domain name we will automatically register your domain for you for Rs. 600/- per year unless you tell us not to. This is the total cost of ownership, there is no additional registration fee.

Yes, we support FrontPage Extensions on our NT Servers. Please note that you must specifically request an NT account in order to be placed on an NT server.

There are a limited number of IP addresses in the world and that number is rapidly being depleted. Once the IP addresses are gone, they're gone--there just won't be any more for anyone else. There is some work being done to establish a new system but it would take a very long time to implement it and it is not near completion yet. So, in an effort to do our part, we minimize the number of IP addresses we use. More than 95% of our clients use shared IP addresses and do not report that they have any trouble with them at all.

Yes, we offer a 10% referral fee when your friend (or anyone else you refer) makes their payment. If they make one annual payment you will receive it all at once. If they sign up on a monthly plan then 10% of the amount they pay each month will be credited to your account. We will issue a check for the amount of credit on your account upon request. Some clients refer 10 or more friends during the year and leave the funds as a credit on their account which allows them to get their next year "free".

Due to the overhead involved in establishing and maintaining NT servers (software, additional staff, etc.) we charge more for NT accounts.

Our Linux servers run RedHat Linux and Apache web server. Our NT servers run Windows 2000 server and IIS.

Yes, you'll need to select a shopping cart and you will need to have a merchant account with a bank.

Please contact our sales team for further information on how can you get the merchant account.

We back-up all the data on the servers weekly. These back-ups are available at no cost only if the entire server needs to be reloaded. Because we cannot guarantee the viability of any given day's back-up, we strongly encourage all users to keep copies of their data on their own computers including website and database backups . We will provide back-ups of individual files or directories at a rate of Rs. 500 per instance.

We are connected via multiple T3 lines.

No ! The reasons for this is that sometimes the processes are left running when you log out or run CPU-intensive programs when you are logged in resulting in low performance of the machine.

We guarantee that all servers will have a 99% uptime average exclusive of natural or manmade disaster or circumstances beyond our control or absolutely necessary announced downtime. We have maintained an uptime average of over 99% since we first went online.

No. You will need local Internet access in order to maintain your web site and retrieve email addressed to your site. Providing a specialized service means that we do not have hundreds of modems to maintain, enables us to devote more time to our customers and to the addition of enhancements to the entire site. Our web servers are on a MULTIPLE T# connection to the Internet. Since we do not offer dial-up service, 100% of this bandwidth is dedicated to serving your pages, ensuring a high level of performance.

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